Golden Heart Senior Care of Pasadena Serving the Greater Pasadena & Glendale Area
818-334-4657 818-359-4076
Our Services
Have questions? Below are our most frequently asked questions. Don't see your question... please give us a call we are happy to answer any questions you may have.

Why should I go through an agency as opposed to hiring a caregiver directly?

If you hire a caregiver directly, you will need to arrange for payroll on a regular basis, and handle all payroll tax deposits filings (Federal and State) yourself, in addition to providing records to your employee. Furthermore, if anything were to go wrong, you would not be covered for Worker’s Compensation, or other liability insurance unless you carry such coverage yourself. And when you use Golden Heart, we provide a high degree of supervision so you don’t have to worry about caregivers showing up, or what to do if a caregiver is sick or needs to take time off.

Do you provide Senior Services to those in nursing homes or assisted living?

Yes we do. We provide elderly companion care to residents of assisted living facilities or nursing homes who may require additional attention.

How do you select caregivers?

We seek out people that have the appropriate credentials, as well as a passion and desire to help seniors live an independent life. Then we conduct personal and professional reference and background checks on every employee. Our background checks include criminal and driving records, as well as a drug test. Each caregiver is bonded and insured.

How do you train caregivers?

In addition to their existing certifications, all of our caregivers undergo the Golden Heart Senior Care training program before they are permitted to care for anyone. Each caregiver also must take refresher and continuing education training to maintain and provide the highest quality of care possible.

Who pays the caregiver?

Your caregiver is employed by us. We bill our clients, and take care of all the payroll, taxes and insurance for your caregiver. You do not have to worry about anything.

What makes Golden Heart Senior Care different from other companies?

What makes Golden Heart Senior Care different from other independent or franchised companies? We are absolutely committed to providing the highest quality senior care available. We do not stop at putting a caregiver in your home – we provide constant and ongoing supervision so that you do not have to worry. We also provide some simple tools to help ensure that our quality standards are met, including a Family Portal that allows the caregiver to leave a short report each day that is accessible by authorized family members.

 
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